Does the camcorder support a maximum memory card size?
Maximum support is 128G.
How long can the memory card keep recordings?
If the recording mode is set to all-day recording
For 1 million devices, 1 day’s recording is about 3.5G.
For 2 million devices, 1 day’s recording will be around 5G.
For 3-4 million devices, 1 day’s recording is around 4-5G.
I inserted a memory card, but there is no video on playback?
Camcorders are compatible with the best memory card format FAT32, some memory cards are not compatible with the factory format. So the new camera new memory card, the first time you use add the completion of the recommended formatting once!
After formatting, please set the recording mode to all-day recording can be
The video packing time is 10 minutes, please wait for more than 10 minutes before checking the video. If the video is normal, half a day and then no video, may be SD card failure, it is recommended to replace the new card test
What do the colors of the SD card video strip mean?
When viewing playback, the video strip has three colors
Orange: represents event video, such as motion, sound, and human detection video.
Blue: represents normal video, the screen is still, no change in the video
Gray: represents no video, blank video
Memory card video recording packing law
Video is divided into event video and continuous video
Event video is triggered by the video to the end of the video, SD card will record 5-10 seconds more, if it is always triggered, the video has been recorded
Continuous video packing rule is 10 minutes a package, from the start of continuous video, to the video file generation takes more than 10 minutes, continue to wait for about 1 minute, you can view the playback!
Open the settings, check the memory card status shows no memory card
The camera does not support hot-swap, when you insert the memory card, you need to power off. Please reboot the camera.
If the camera still can not recognize the memory card after reboot, please replace the card with a new one and test again.
Replace the new card still can not be recognized, may be the card slot is damaged, or the cable failure, contact the supplier to replace the device.
The device can not read the memory card, but the card is normal use on the computer or other devices
(1) Use the computer to format the memory card, file system selection for FAT32 format;
(2) Possible hardware problems, return to the factory for processing
What to do if the memory card is full
There is no need to handle it manually, the camera will automatically overwrite the oldest video files when the remaining capacity of the memory card is less than or equal to 500M.
How to download the video from the memory card or share it to others
Click the recording icon when you view the playback, after recording, view it directly in the cell phone album. Or go to the local path to view the local video path of your phone:
Android: cell phone file management/DCIM/
Apple: Apple phone directly saved in the phone album
How to download and share cloud video?
Click the recording icon when you view the playback, after recording, view it directly in the cell phone album. Or go to the local path to view the local video path of your phone:
Android: cell phone file management/DCIM/
Apple: Apple phone directly saved in the phone album
How to download the recording to my cell phone and share it with my friends?
Click the recording icon when viewing the playback (as below)
Click the stop button at the end (as shown below), the video is automatically saved to the cell phone album directly viewed or forwarded to friends
What player is used to play V264 files in SD card?
Ordinary h.264 devices use MP4 format video files, which can be compatible with most players
3M and 4M devices use h.265 compression mode, the video format is v264, you need to download a special player.
Does APP support fast forward function when viewing video?
Yes, both cloud video playback and SD card video playback support fast forward. Method: When you view the playback, click the screen, and then click the fast forward button in the screen.
How to download video from computer?
Method 1: Take out the SD card and put it on your computer to play the video with the player that comes with your computer.
Video
Method 2:ICAM365 video camera, log in the website icam365.app to download the PC side.
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