How to set alarm message push?
After adding a camera, 4G car recorder will push alarm message once every 1 minute by default, and only 1 alarm message will be pushed when it is triggered continuously within 1 minute.
WiFi camera, battery camera and 4G camera will push alarm message once every 5 minutes by default, and only 1 alarm message will be pushed when triggered continuously within 5 minutes.
Modify the alarm message push: Open Settings, click Push Message Settings, and select the push frequency you need.
How to check the alarm message?
Enter the homepage of APP, there is a bell symbol in the upper right corner, click it. If you have cloud service, you can directly jump to the video file through the alarm message. If you don’t have cloud service, it doesn’t support jumping to the video file.
What should I do if I can’t receive the alarm push message?
Make sure whether icam365 push message permission is turned off, if it is turned off, please turn on the “Message Notification” permission in the cell phone settings.
Check whether push alert message is turned off in Settings – Push Message Settings, if it is turned off, please enable “Message Notification” privilege in phone settings.
Where are alarm messages saved? How many days can they be saved?
Alert messages are saved in the cloud, which does not take up phone memory or device memory.
And you can view them even if you share your account.
Alarm messages can be saved for up to 7 days.
Does the device support pushing alarm pictures?
Yes, but you need to enable the Smart Alert service to push the alarm picture when the app is running in the background.
The camera can not connect to the network after replacing the router or the router replaces the WVIFI password.
Press and hold the “Reset” button on the camera, reset the camera to add the network again.
-Turn the camera on the line
1, may be related to the voltage, pan-tilt machine let the customer to replace the 5V2A power supply, gun camera ball machine to replace the 12V2A power supply
2, may be the internal power cord in the half-connected state, need to disassemble the machine to check whether the power cord is pressed off!
When monitoring in real time, it prompts “device network abnormality, please check the device network or reboot”.
The current network is congested, please click refresh and reload. If it still doesn’t work, please reboot the camera.
The number of viewers is more than three, including PC login, cell phone login, etc. If you are sure that you are the only one using the camera, please change the password.
Reddish or white screen during daytime when monitoring in real time
The camera has been in use for a while, and the overall picture is pinkish red.
1, block the camera photosensitive, let the camera switch back and forth a few times
2, reset the camera, re-add. If it still can not return to normal, the camera failure, need to find after-sales service
Ensure that the camera does not open the night vision mode in daytime mode
1, when you watch the live broadcast in the APP, click on the upper right corner of the settings, day and night conversion, select automatic.
hen monitoring in real time, the screen is flipped 180 degrees
The camera has turned on the 180 degree rotation function or the camera is upside down.
Open Settings, find Screen Rotation, and click to turn on or off 180 degree rotation.
What are the privileges of sharing account?
The shared account has the privilege to watch live broadcast, intercom privilege, PTZ rotation control privilege, and video playback privilege.
Camera picture is not clear
Camera default SD out of the picture, the resolution is only 640 * 352, please switch to HD in the APP and then watch it.
Camera goes into idle state after 5 minutes of viewing
1, Ordinary WIFl camera does not have idle problem.
2, 4G camera, continuous viewing 5 minutes into the idle state, can be set in the APP to 15 minutes into the idle state
How to adjust the camera alarm sound volume
Adjustment is not supported
How to deal with not receiving alarm message on cell phone?
First, make sure the sound detection and object detection in the push message are on when you open the APP, and select 1 minute for the push message frequency.
If you can receive the message when you open the app, but not when you don’t open it:
Apple phone: In the settings of your phone, find the “IACM365 or 5G Watchdog” app, and turn on the “message notification” privilege. Log out of “IACM365 or 5G Watchdog” and log in again. Android phones: For phones in overseas regions or mainland China Huawei/Xiaomi/vivo/OPPO/Meizu/brands that have been released in the past two years, go to Message Notification, find “IACM365 or 5G Watchdog”, turn on “IACM365 or 5G Watchdog”, and then turn on “IACM365 or 5G Watchdog”. “Enable ”Allow notification” privilege.
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